Fakultas Ekonomi dan Bisnis
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The effect of e-commerce service quality on customer satisfaction, trust and loyalty
Bulan, Tapi Rondang Ni () 2022This study aims to explain the effect of service quality on satisfaction, service quality on trust, service quality on loyalty, satisfaction on loyalty and trust on loyalty. The population in this study are all consumers who have made transactions at an Indonesian marketplace, Shopee.co.id. The number of respondents used as a sample is 300 respondents. The results showed a significant influence between variables in the four interaction effects, namely service quality on satisfaction, service quality on trust, satisfaction with loyalty, and trust in loyalty. Meanwhile the insignificant effect was service quality on loyalty, the results of the total effect calculation also showed that Trust is a mediating variable between service quality and loyalty. marketing stimuli that can be carried out include main- taining cash on delivery services to increase customer trust, optimizing customer satisfaction through service improvement, providing more organized information so that consumers are easier and more comfortable in transacting, providing a 'tracking order' stage for customers, so that customers can monitor the progress of product orders. For further research, it is hoped that it can develop more variables under study and make comparisons of other e-commerce both in Indonesia and interna- tionally.
MENUMBUH KEMBANGKAN INTENSI KEWIRAUSAHAAN MAHASISWA MELALUI MODEL PEMBELAJARAN KONSTEKTUAL
Bulan, Tapi Rondang Ni () 2014Penelitian ini dilandasi pemikiran bahwa pada saat ini pemerintah sedang giatnya mendorong masyarakat untuk berwirausaha. Salah satu upaya tersebut adalah dengan memasukan kewirausahaan pada kurikulum di seluruh Program Studi pada Perguruan Tinggi dan tingkat SMK. Permasalahannya adalah model pembelajaran pemodelan yang bagaimana yang bisa meningkatkan intensi kewirausahaan yang tinggi khususnya pada tingkat mahasiswa. Sejalan dengan itu maka penelitian ini bertujuan penganalisaan Model Pembelajaran Kontekstual melalui sebuah modul dan rencana pembelajaran kewirausahaan. Penelitian menggunakan pendekatan kualitatif. Jenis penelitian ini adalah penelitian tindakan kelas (classroom action research) yaitu penelitian yang dilakukan oleh dosen bekerja sama dengan peneliti (atau dilakukan oleh dosen sendiri yang juga bertindak sebagai peneliti) di kelas dengan penekanan pada penyempurnaan atau peningkatan proses dan praktis pembelajaran. Penelitian dilakukan di berbagai perguruan tinggi baik swasta maupun negeri yang berdomisili di Kota Medan dan sekitarnya. Secara lebih khusus, perguruan tinggi negeri yang terlibat adalah Universitas Negeri Medan (UNIMED) dan Institut Agama Islam Negeri (IAIN) Sumatera Utara, sedangkan perguruan tinggi swasta meliputi Universitas Islam Sumatera Utara (UISU). Universitas Dharma Agung (UDA) dan Universitas Panca Budi (UNPAB). Berdasarkan hasil penelitian tindakan kelas serta evaluasi dan analisis yang dilakukan pembelajaran kewirausahaan dengan model pendekatan konstektual dapat meningkatkan intensi yang tinggi bagi mahasiswa untuk menjadi seorang wirausahaan yang tangguh dan berkualitas, selain itu model pendekatan konstektual melahirkan kesiapan-kesiapan diri baik pada dosen pengampu maupun mahasiswa, masing-masing pihak yang terlibat sama-sama saling menyiapkan diri sebelum berdiskusi baik kelompok maupun kelas.
PEMANFAATAN METODE KONTEKSTUAL DALAM PEMBELAJARAN KEWIRAUSAHAAN GUNA PENINGKATAN ATENSI
Bulan, Tapi Rondang Ni () 2015The influence of entrepreneurship education has been considered as one of the important factors to grow and develop the passion, spirit and enterpreneurual behavior among the younger generation. However, both state universitas and private universitas, as a provider of higher education can not be expected to be able to provide learning to students and college graduated to be able to play that role it is, more due to the lack of a learning model that corresponds to the condition that the student based on the results of previous studies found that the learning model modeling has become a model of enterpreneurual learning are considered appropriate by the student. Thus, the learning model, has a strong feasibility to be compiled and presenter in the form of module learning model. The purpose of this follow-up study is analyzing and modeling as the design of the learning model that has been arranged through a module and learning plants as a lecturer guide of the proposed model of enterpreneurial learning. This study used a qualitative approach This research is a classroom action research. The results of the study show that contextual teaching method ia able to improve the achievement of agreed target,contextual approach model application techniques stimulate a readiness to lectures of and students where both parties prepare themselves before discussion. the use of proops in the running contextual model is amust and cannot be separated froem the contextual model itself. In general can be concluded that visible results of the learning process with contextual approach raises that value of high intention among the students.
A REVIEW OF GOVERNMENT INTERVENTIONS PROMOTING SMALLHOLDER DEVELOPMENT IN INDONESIA
Bulan, Tapi Rondang Ni () 2022Oil palm against a background of widespread poverty in the outer islands, where a large, very poor rural population that was not technically conversant with high input agriculture lived side by side with a prosperous commercial estate plantation sector. While many smallholders in these regions cultivated trees including oil palm as a spread effect from estates, their stands have tended to be low-yielding and land-extensive, providing low returns per unit of area compared to large plantation. Development of smallholders needs to occur alongside large oil palm expansion programs which is driven by large plantation companies. As this review, the productivity of independent smallholders is less than 50% of large plantations. Smallholder yields can be improved via PIR type schemes through a 60:40 scheme (60% for plasma and 40% for the nucleus estate). Though current partnership scheme (20:80) is less effective and difficult to accept, it has created many land disputes. Under 60:40 schemes, estate will accommodate both smallholder expectations for oil palm cultivation as well as estate economies of scale. This will provide companies with a social license to operate and ensure company viability over the longer term. Policies and schemes can help secure the rights, resources and livelihoods of the rural poor.
Pengembangan Wirausaha Ibu Rumah Tangga Mandiri Di Kota Medan
Bulan, Tapi Rondang Ni () 2018Pengembangan Wirausaha Ibu Rumah Tangga Mandiri Di Kota Medan
Correspondencing Author: Empirical Causality of Employee Work Productivity
Bulan, Tapi Rondang Ni () 2022Objectives: This study aims to determine the relationship between superior-subordinate communication on work productivity with work enthusiasm and positive work attitudes as mediating variables at the Department of Transportation of North Sumatra Province. Methodology: This research uses associative research type with quantitative paradigm. The population and sample used in this study, namely all employees/staff at the Department of Transportation of North Sumatra Province, totaling 118 staff. The saturated sampling technique is used to determine the research sample. Path analysis research design is used as an analytical tool to determine the direct or indirect relationship, between independent and dependent variables. Descriptive statistics are also used to discuss the research findings in greater depth. Primary data were processed using IBM SPSS 23 software. Finding: The superior-subordinate communication has a positive significant impact on work productivity either directly or indirectly through work enthusiasm and positive work attitudes. The results justify the significant contribution of superior-subordinate to work enthusiasm. Conclusion: The results of research related to superior-subordinate communication relations, work enthusiasm, and positive work attitudes towards work productivity in general have shown good conditions. However, in particular, there needs to be a better improvement regarding the communication relations between superiors and subordinates, work enthusiasm, and positive work attitudes of employees to increase the work productivity of employees at the Department of Transportation of North Sumatra Province.
SURAT PENCATATAN CIPTAAN : MODEL PENGEMBANGAN KOMPETENSI KEWIRAUSAHAAN BERBASIS PBP BERBANTUAN TIK (MODEL PKKB_PBP-TIK)
Bulan, Tapi Rondang Ni () 2023MODEL PENGEMBANGAN KOMPETENSI KEWIRAUSAHAAN
SURAT PENCATATAN PENCIPTAAN : PENGANTAR KEWIRAUSAHAAN
Bulan, Tapi Rondang Ni () 2022Pengantar Kewirausahaan
SURAT PENCATATAN PENCIPTAAN: KEWIRAUSAHAAN
Bulan, Tapi Rondang Ni () 2021Kewirausahaan
ANALISIS IMPLEMENTASI STRATEGI PERENCANAAN PAJAK (TAX PLANNING) SEBAGAI UPAYA PENGHEMATAN BEBAN PAJAK PENGHASILAN (STUDI KASUS PADA CV REZEKI TIGA DARA)
Faradilla, Dyni Annisa () 2021Penelitian ini bertujuan untuk menganalisis implementasi strategi perencanaan pajak sebagai upaya penghematan beban pajak penghasilan CV Rezeki Tiga Dara. Penelitian ini menggunakan metode deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data dilakukan dengan dokumentasi, wawancara, dan studi pustaka. Analisis data dengan menganalisis laporan keuangan komersial, merekonsiliasi fiskal, menganalisis laporan laba rugi fiskal, dan membuat tax planning. Hasil penelitian menunjukkan bahwa CV Rezeki Tiga Dara telah menerapkan perencanaan pajak namun, belum maksimal sehingga penghematan yang didapatkan hanya sedikit. Penerapan perencanaan pajak tersebut melalui pengarahan beban iklan pribadi direktur utama menjadi beban iklan perusahaan seluruhnya.