| dc.description.abstract |
This study aims to determine the management of incoming mail and outgoing mail at the Regional Finance and Assets Agency (BKAD) Medan Mayor's Office. The writing method used in this research is descriptive method with qualitative approach, data analysis in this research uses interactive model analysis which uses data collection techniques through observation, interview and documentation.
A letter is a written communication tool used by the sender to send news or information to the recipient, in the management of letters in the government environment there are two letters that need management, namely incoming letters and outgoing letters. There is a process in incoming mail management activities, namely starting from stage 1) receiving mail 2) sorting 3) recording or registration 4) distribution 5) storage and retrieval and outgoing mail, namely starting from stage 1) Letter drafting 2) Letter Concept Typing 3) Mailing. At the Regional Finance and Asset Agency of the Medan Mayor's Office, correspondence management uses an agenda book system, in this agency correspondence management is still not good at filing letters.
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