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Konflik Peran Dan Ambiguitas Perimplikasinya Terhadap Kepuasan Kerja Melalui Stres Kerja Sebagai Variabel Intervening Pada Hotel Sibayak Berastagi
Bulan, Tapi Rondang Ni () 2022This study aims to determine role conflict and ambiguity on job satisfaction with job stress as a mediating variable at Sibayak Berastagi Hotel. Path Analysis research design is used as an analytical tool to determine how the influence between independent and dependent variables is mediated by mediating variables. In this study using associative research with a quantitative approach. The population and samples used in this study, namely all employees who work at Sibayak Berastagi Hotel, totaled 120 workers. The results in this study indicate that the role conflict and ambiguity variables have a significant effect on job satisfaction and the job stress variable does not mediate the effect of role conflict and ambiguity on job satisfaction.
The effect of e-commerce service quality on customer satisfaction, trust and loyalty
Bulan, Tapi Rondang Ni () 2022This study aims to explain the effect of service quality on satisfaction, service quality on trust, service quality on loyalty, satisfaction on loyalty and trust on loyalty. The population in this study are all consumers who have made transactions at an Indonesian marketplace, Shopee.co.id. The number of respondents used as a sample is 300 respondents. The results showed a significant influence between variables in the four interaction effects, namely service quality on satisfaction, service quality on trust, satisfaction with loyalty, and trust in loyalty. Meanwhile the insignificant effect was service quality on loyalty, the results of the total effect calculation also showed that Trust is a mediating variable between service quality and loyalty. marketing stimuli that can be carried out include main- taining cash on delivery services to increase customer trust, optimizing customer satisfaction through service improvement, providing more organized information so that consumers are easier and more comfortable in transacting, providing a 'tracking order' stage for customers, so that customers can monitor the progress of product orders. For further research, it is hoped that it can develop more variables under study and make comparisons of other e-commerce both in Indonesia and interna- tionally.
A REVIEW OF GOVERNMENT INTERVENTIONS PROMOTING SMALLHOLDER DEVELOPMENT IN INDONESIA
Bulan, Tapi Rondang Ni () 2022Oil palm against a background of widespread poverty in the outer islands, where a large, very poor rural population that was not technically conversant with high input agriculture lived side by side with a prosperous commercial estate plantation sector. While many smallholders in these regions cultivated trees including oil palm as a spread effect from estates, their stands have tended to be low-yielding and land-extensive, providing low returns per unit of area compared to large plantation. Development of smallholders needs to occur alongside large oil palm expansion programs which is driven by large plantation companies. As this review, the productivity of independent smallholders is less than 50% of large plantations. Smallholder yields can be improved via PIR type schemes through a 60:40 scheme (60% for plasma and 40% for the nucleus estate). Though current partnership scheme (20:80) is less effective and difficult to accept, it has created many land disputes. Under 60:40 schemes, estate will accommodate both smallholder expectations for oil palm cultivation as well as estate economies of scale. This will provide companies with a social license to operate and ensure company viability over the longer term. Policies and schemes can help secure the rights, resources and livelihoods of the rural poor.
Correspondencing Author: Empirical Causality of Employee Work Productivity
Bulan, Tapi Rondang Ni () 2022Objectives: This study aims to determine the relationship between superior-subordinate communication on work productivity with work enthusiasm and positive work attitudes as mediating variables at the Department of Transportation of North Sumatra Province. Methodology: This research uses associative research type with quantitative paradigm. The population and sample used in this study, namely all employees/staff at the Department of Transportation of North Sumatra Province, totaling 118 staff. The saturated sampling technique is used to determine the research sample. Path analysis research design is used as an analytical tool to determine the direct or indirect relationship, between independent and dependent variables. Descriptive statistics are also used to discuss the research findings in greater depth. Primary data were processed using IBM SPSS 23 software. Finding: The superior-subordinate communication has a positive significant impact on work productivity either directly or indirectly through work enthusiasm and positive work attitudes. The results justify the significant contribution of superior-subordinate to work enthusiasm. Conclusion: The results of research related to superior-subordinate communication relations, work enthusiasm, and positive work attitudes towards work productivity in general have shown good conditions. However, in particular, there needs to be a better improvement regarding the communication relations between superiors and subordinates, work enthusiasm, and positive work attitudes of employees to increase the work productivity of employees at the Department of Transportation of North Sumatra Province.
SURAT PENCATATAN PENCIPTAAN : PENGANTAR KEWIRAUSAHAAN
Bulan, Tapi Rondang Ni () 2022Pengantar Kewirausahaan