| dc.description.abstract |
PT. Sumber Jaya Indahnusa COY is one of the companies in Indonesia which is engaged in the processing of palm oil with local and foreign product marketing areas. PT. Sumber Jaya Indahnusa COY has problem related to the company's supply chain, where until now the supply chain performance measurement management system is still not optimal. The measurements carried out are still functional-based where the measurements are carried out in each division or section in PT. Sumber Jaya Indahnusa COY. The solution to this problem is being pursued by measuring and improving the company's supply chain performance. The research method used is action research. Problem solving is done using the SCOR (Supply Chain Operations Reference) approach. From the results of measuring supply chain performance using the Supply Chain Operation Reference (SCOR) method, there are 28 KPIs, namely 6 KPIs for the plan perspective, 8 KPIs for the source perspective, 4 KPIs for the make perspective, 6 KPIs for the deliver perspective, and 4 KPIs for the return perspective. the average total index value is 7.42. Based on the traffic light system, the index value is in the yellow category which indicates that the supply chain performance of PT. Sumber Jaya Indahnusa COY as a whole has not achieved the expected performance even though the results are close to the set targets.
Keywords: KPI, SCOR (Supply Chain Operations Reference), Supply Chain
Management
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