PENGARUH EMPLOYEE ENGAGEMENT, QUALITY OF WORK LIFE, DAN KEPERCAYAAN PADA PIMPINAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA PT ASURANSI JIWASRAYA (PERSERO) MEDAN
| dc.contributor.author | Nasution, Boris Stevan D | |
| dc.date.accessioned | 2022-07-04 | |
| dc.date.available | 2022-07-04 | |
| dc.date.issued | 2019 | |
| dc.identifier.uri | https://repositori.unhar.ac.id/handle/194/pengaruh-employee-engagement-quality-of-work-life-dan-kepercayaan-pada-pimpinan-terhadap-organizational-citizenship-behaviour-pada-pt-asuransi-jiwasraya-persero-medan | |
| dc.description.abstract | The purpose of this study was to find out and analyze the influence of Employee Engagement, Quality of Work Life, and Trust in leaders on Organizational Citizenship Behavior at PT. Jiwasraya Insurance (Persero) Medan. The population in this study were all employees working at PT. Asuransi Jiwasraya (Persero) Medan, amounting to 140 people with samples taken by 100 people. This type of research is associative research. Methods of collecting data in this study were questionnaires and interviews. The research method used in this study is multiple linear regression analysis. Based on the results obtained, H1 is accepted for the Employee Engagement variable with alpha 1%. Thus, partially that the Employee Engagement variable has a significant effect on Organizational Citizenship Behavior at PT. Jiwasraya Insurance (Persero) Medan. Based on the results obtained, H2 is rejected for the Quality of Work Life variable. Thus, partially that the Quality of Work Life variable does not have a significant effect on Organizational Citizenship Behavior at PT. Jiwasraya Insurance (Persero) Medan. Based on the results obtained, H3 is rejected for the Trust variable in the Leader. Thus, partially that the variable Trust in leadership does not have a significant effect on Organizational Citizenship Behavior at PT. Jiwasraya Insurance (Persero) Medan. It concluded that H4 simultaneous Employee Engagement, Quality of Work Life, and Trust in Leaders do not have a significant effect on Organizational Citizenship Behavior at PT. Jiwasraya Insurance (Persero) Medan. For the results of the Determination Coefficient (R), the value of 0.243 (24%) is obtained. That is, the Reliability Coefficient on the results of the Regression Test is included in the low category, which ranges between 0.20-0.399. Keywords : Employee Engagement, Quality of Work Life, Leader Trust, Organizational Citizenship Behaviour | en_US |
| dc.language.iso | en | en_US |
| dc.publisher | Universitas Harapan Medan | en_US |
| dc.subject | Management | en_US |
| dc.title | PENGARUH EMPLOYEE ENGAGEMENT, QUALITY OF WORK LIFE, DAN KEPERCAYAAN PADA PIMPINAN TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR PADA PT ASURANSI JIWASRAYA (PERSERO) MEDAN | en_US |
| dc.type | Skripsi | en_US |
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