The Influence of Brand Image and Brand Experience on Customer Brand Loyalty

dc.contributor.authorhermansyur, aditi ,bunga, hafizah, hendriarto,prasetyono
dc.date.accessioned2022-07-03
dc.date.available2022-07-03
dc.date.issued2021
dc.identifier.uri https://enrichment.iocspublisher.org/index.phpenrichme nt/article/view/128
dc.description.abstract This research aims to find the influence of brand image and brand experience on brand loyalty. This research population is all regular customers in Suans Bakery, Sampling techniques using nonprobability sampling with a total of 88 samples. The data is obtained by giving a statement in the form of a questionnaire directly to the Keywords: Brand Image, Brand Experience, Brand Loyalty. respondent to obtain valid data. Based on the results of processing, it is known that brand image and brand experience have a positive and significant influence on brand loyalty either simultaneously or partially. Determination test results found the value of R square by 64.2% this means a variation of brand loyalty that can be explained by a variety of independent brand image and brand experience of 64.2%, while the rest (35.8%) explained by other factors or variables outside the model. en_US
dc.language.isoenen_US
dc.publisherUniversitas Harapan Medanen_US
dc.titleThe Influence of Brand Image and Brand Experience on Customer Brand Loyalty en_US
dc.typeKarya Ilmiahen_US


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